Work From Call Center Operations

Date: May 29, 2011

Location: Nashville, TN, US

Job ID: 4556 Job Location: Nashville, TN City: Nashville State: Tennessee Country: USA Job Category: Call Center Operations Assist Customers by providing product and service information; resolving product problems in our various areas. Duties: Assist in the areas of customer surveys, scheduling, installation and training, webmaster, mail audit/fulfillment, along with help desk and phone sales Assist with: - customer information updates - installation of POS and Web POS products - email response to internet customers - charge backs - reconciliation of customer purchases - instructing the use of POS various functions - point of sale device problems - phone sales orders - investigation and documentation of returned mail Skills and Qualifications: Prior Customer Service Experience Microsoft Office Skills a must - Excel and Word Outlook/Email Functionalities Basic typing Detailed and Accurate oriented Ability to trouble-shoot equipment Schedule Flexibility – overtime required Practice excellent quality service and phone etiquette Resolve customer problems in a timely manner Teamwork Attitude Ability to work in a stressful environment, meet deadlines, work with minimal supervision

Nearest Major Market: Nashville


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Work From Home With Uhaul Moving Company

Description

Join Team U-Haul, Celebrating over 60 years as the do-it-yourself moving & storage industry leader. Our Sales & Reservations Team is located at the U-Haul corporate headquarters in Central Phoenix where our national call center has been serving U-Haul Customers for over 25 years. We are looking for hard-working, enthusiastic Team players with a good attitude.

You will receive incoming calls from customers calling specific U-Haul moving centers across the US and Canada. Representatives answer general product/rental inquiries and secure/schedule reservations for U-Haul trucks, trailers, towing devices and storage rooms. Representatives maintain close working relationships with U-Haul staff and personnel while also assisting customers with their moving and storage needs.

The Sales and Reservations department is open 24 hours a day, seven days a week. We offer part-time and temporary positions. Some positions are seasonal. Must be able to work one weekend day each week.

Requirements

Applicants should have good verbal skills, computer/typing skills, a clear speaking voice and general knowledge of United States geography.

WHAT WE OFFER
* $11 per hour average (base + bonus)
* Business-casual environment at our corporate offices
* Room for advancement
* Flexible work schedules
* Great for students – We work with school schedules!
* Paid training (including a training bonus)
* Benefits available for part-time
* 401(k) and ESOP

**This is a work from home (WFH) position, when you telecommute from home you must have your own computer (not compatible with MAC operating systems), a reliable cable or DSL broadband internet connection and you must purchase your own headset.**

Use this link to apply for this position

http://www.careerbuilder.com/JobSeeker/Jobs/JobDetails.aspx?sc_extcmp=JS_JobAlert_Title&ipath=PSSK04U&psa=1&Job_DID=J8D5D9716BKZK9Y0QLB