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Monday, May 30, 2011

Work From Call Center Operations

Date: May 29, 2011

Location: Nashville, TN, US

Job ID: 4556
Job Location: Nashville, TN
City: Nashville
State: Tennessee
Country: USA

Job Category: Call Center Operations

Assist Customers by providing product and service information; resolving product problems in our various areas.

Duties:
Assist in the areas of customer surveys, scheduling, installation and training, webmaster, mail audit/fulfillment, along with help desk and phone sales

Assist with:
- customer information updates
- installation of POS and Web POS products
- email response to internet customers
- charge backs
- reconciliation of customer purchases
- instructing the use of POS various functions
- point of sale device problems
- phone sales orders
- investigation and documentation of returned mail

Skills and Qualifications:
Prior Customer Service Experience
Microsoft Office Skills a must - Excel and Word
Outlook/Email Functionalities
Basic typing
Detailed and Accurate oriented
Ability to trouble-shoot equipment
Schedule Flexibility – overtime required
Practice excellent quality service and phone etiquette
Resolve customer problems in a timely manner
Teamwork Attitude
Ability to work in a stressful environment, meet deadlines, work with minimal supervision


Nearest Major Market: Nashville


Apply now »

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Welcome To My Earn Money At Home Site

Welcome to my make money at home site. There really are work from home jobs out there. Good ones, and legit ones. I will add a few other things in just for fun too. I currently have two other blogs, and guest post for another, plus moderate my ten year old sons homeschool writing blog. You can say I enjoy blogging.