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Showing posts with label work at home. Show all posts
Showing posts with label work at home. Show all posts

Friday, February 28, 2014

Email Chat Support Work From Home

Today’s customers want to interact with companies in a way that is convenient for them. Whether that interaction is through email, chat, text, telephone, or social media, Sykes Home Powered by Alpine Access’ Online Customer Support Professionals are responsible for providing assistance through all online communication channels.

Our online customer service representatives work from home where they are solely focused on reading and responding to customer inquiries. As an Email and Chat Support employee, you'll be responsible for providing technical support through a virtual client interface as well as responding quickly and accurately to incoming customer emails. Excellent written and verbal communication skills are essential!  We are looking for fast and accurate typists who can deliver polite, superior customer service and create loyal advocates.

Job Requirements

Our online customer service representatives provide support for a variety of topics which could include password resets, new purchase set-up, hardware and software support, and installation and application issue resolution. Our online technical support professionals receive many emails and chats throughout their day, so they must be able to manage several customers per shift.

Sykes Home is the leading virtual contact center company and we make it easy to have a work from home job. Working from home is not for everyone. It requires self-discipline and the ability to work independently.  We provide the training for you to be a successful online customer service professional while working at home with the flexibility to enjoy a healthy work/life balance. You provide a quiet home office, computer, headsets, internet connection and a dedicated phone line. All of our work at home agents are employees of Sykes Home, not contractors. We treat our teams like family. Learn more about the Sykes Home family by applying for an online support job today.

To apply, please click here

Tuesday, October 22, 2013

Work From Home With Uhaul's Contact Center

This appears to be a legitimate work at home job with the company Uhaul.  You have to meet their internet and computer specifications.  Check it out if you are in need of employment, or want to work from home to be with your kids more.  Click below to check out their website and application requirements.

http://jobs.uhaul.com/contact_center.aspx?jobtype=workfromhome

Thursday, October 17, 2013

Scams, Comments and Thanksgiving Decor

First off Cash2refer is a scam. I posted about it a bit ago. Well I made my payout, rather effortlessly, when I requested payout it immediately said my account was deactivated for some unknown reason. I attempted to contact customer service, and the email failed over ten times. So, there is no customer service at all. That makes it a scam. Don't join it, it is a waste of your time. And trust me, nothing irritates me more than wasting my time. Link Vehicle, however does appear to be legit. I will know on the first of November when they pay me. I love Fall, especially Thanksgiving. Because, here in FL, we don't get a lot of leaf change, I decorate a lot for Fall. I grew up in the North and miss the Fall foliage a lot. Thanksgiving is also my husband's favorite holiday. So, after the next few months, I will be sharing ideas for the holidays. Not necessarily work at home, but have fun at home. I hope to find some seasonal jobs to share as well. Now, for the comments. A while ago I turned on comment moderation because I was spam comments. I hate spam almost as much as time wasting. This is my third blog, and I moderate my son's writing blog for homeschool, so I am quite busy. So, this blog gets put to the end of all other things. So, if you left me a comment sometime ago, I apologize. There were a lot of very nice comments, and just a few spam. So, a very big improvement. Keep leaving me your comments. I love to hear from you.

Saturday, July 13, 2013

Bilingual Spanish Helpdesk Agent

Under limited direction from the Service Desk Team Lead, the Help Desk Analyst is responsible for answering Help Desk calls and tickets in a timely manner and assisting users with various systems issues.  The Help Desk Analyst maintains a proficient knowledge of technical programs and is able to assist users with a variety of problems.  The Help Desk Analyst may be asked to assist in special projects coordinated by a Team Lead.
Job Description:
  • Provides friendly, courteous, and quality systems support to all users.
  • Strives to meet or exceed all SLA goals.
  • Responds to incoming telephone calls, voicemail, web-submissions, emails and/or chat for assistance from users experiencing problems.
  • Provides Level 1 technical support.
  • Assists with advanced troubleshooting for special projects as directed by a Team Lead.
  • Troubleshoots, analyzes, resolves, tracks, escalates, and accurately documents various technical problems (i.e., software, hardware and client specific applications).
  • Documents customer requests in call tracking system (ABShelp and/or Infra).
  • Routes tickets accurately to second level support when needed.
  • Recommends changes in policies/procedures to the Service Desk Team Lead.
  • Stays current on and adhere to established policies, procedures, and documentation.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • The requirements listed below are representative of the knowledge, skill, and/or ability required.
Required Skills:
  • Fluent in Spanish and English.
  • High School Diploma.
  • Microsoft Office (i.e., Word, Excel, PowerPoint, Access).
  • Microsoft Outlook or Lotus Notes.
  • Windows XP and/or Vista Operating Systems.
  • Active Directory.
  • Minimum 1 year Call Center/Helpdesk experience.
  • Minimum 1 IT certification (i.e., HDI, A+, MOS, MCSE, Network +) or related coursework.
  • Spanish speaking is a plus.
  • MAC application/hardware a plus.
  • Desktop experience a plus.
  • Strong customer service skills.
  • Technical aptitude with strong PC literacy skills.
  • Strong problem solving skills and decision making ability.
  • Strong enthusiasm and desire to learn.
  • Work well in a team environment.
  • Strong written and verbal communication skills.
  • Ability to learn and apply technical information in a fast-paced, demanding work environment.
  • Effective listening skills.
  • Ability to follow policies and procedures; attention to detail.
  • Self-motivation and organization.
Click here to view all requirements and job description, and to apply.

Saturday, June 29, 2013

The Ugly Duckling and Killer Work From Home Jobs

My free Kindle book this week, is for kids. It is The Ugly Duckling, one of my favorite kids books ever. If you don't own a Kindle, you can still download these books. If you have an Android phone or tablet there is an app. If you want to read on the computer you can download Kindle for pc or the Cloud for pc. These are all free. The second book is in relation to working from home. I have not read it myself. The second book is not a free book. I am a new Amazon affiliate, so if you happen to buy something from one of my blogs I do get a very small percent of the sale. If you have please leave a comment letting my readers know how it was. Please do not spam me. I will remove all comments that do no relate to the topic and are just a link to somewhere else. This is very rude!


Saturday, January 5, 2013

Online Travel Support Specialist

If you have experience in travel support, then this job might work for you. Be sure to read all the info before you apply, and visit www.btitravel.com to post your resume, and apply. Looking for an experienced travel professional with a solid understanding of online travel, preferably GetThere and Concur online booking systems. Position may be virtual. Experience implementing and training new customers, building subsites, updating existing sites with enhancements, responding to online customer support inquiries, and other duties. If you are knowledgeable in Sabre, that is a plus. This is a full time position needed to be filled immediately.

Monday, July 23, 2012

Virtual Data Entry All Shifts

Project Employer: InfoQuick Systems Date Posted: 2012-07-22 01:00:01 Length of Project: 3 months # of Va's Needed: 40 Category: Research Duties:Project Description Daily data entry candidates needed to work from home. Daily responsibilities include processing daily document transactions which can include some variation and moderately difficult tasks. May engage in one or more process areas including Extraction, Document Preparation, Image Capture, Balancing, Data - keying, or Output, as needed. Keying non-routine transactions including alpha-numeric information. Performs data correction, amount entry, re-keying, and quality control accurately and quickly. Candidates must effectively focusing on process effectiveness with an emphasis on high quality service and productivity. Candidates must also ensure that all customer and bank guidelines are followed as they relate to operations and guidelines. DO NOT CALL, Resume Portfolio / VA Websites will be reviewed online. We will contact YOU if you meet our qualifications. Must have VOT resume profile and website Experience with email marketing with iContact preferred. VOT Profile - required for consideration. Credit Score- 450 or higher. Get Free Credit Score at TransUnion Virtual Assistant Website- Use free Site Builder. No skills needed. Start applying for jobs in 10 minutes or less!.click here to apply

Thursday, June 28, 2012

At Home Customer Service Rep

Location: Various
Department: Customer Service
Category: Customer Service
Salary: Hourly
Benefits: No Benefits
Apply To This Job
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Job Description

At Home, Seasonal Customer Service Representative
 Higher One is a fast-paced and dynamic organization! Although we've grown significantly since we opened our doors in 2000, we still maintain our entrepreneurial spirit. With offices on both the East and West Coast, we offer an environment that is FUN, a bit unconventional at times and dedicated to continued growth as a financial services and payment company focused exclusively on higher education.

Recognized as one of the fastest growing companies in the country, Higher One always has an eye open for the best and brightest talent. If you are as passionate as we are about creating an exciting future and doing rewarding work, you may want to consider our career opportunities.

At Higher One, we believe that every employee is critical to our success! Our innovative services depend on the energy, values, hard work and dedication of our employees. As we continue to grow, we look for others who are also committed to retaining a small-company feel while moving us to the next level!

The Seasonal, Part Time Home Based Customer Service Representative will respond to inbound telephone inquiries and email requests from Higher One accountholders. Customer service representatives serve as the first contact with card holders. In this role you will assist customers with questions and issues regarding their accounts.

**We are currently recruiting in CT, CO, FL, NC, TX, GA and VA only.**   Paid training classes will start in July, 2012.
We are seeking experienced Customer Service Representatives for a Part-Time, Seasonal assignment. The hours that we have available are Monday through Friday, between 8am ET and 11pm ET, between 15-30 hours per week.

The Customer Service Reps must have a landline phone with an unlimited long distance plan. Higher One will reimburse $30.00 each month for unlimited long distance telephone service for all active home based customer service representatives.


Skills/Requirements
This person will work from home and must meet the following requirements at the time of application:

Qualifications:
  • 1 to 3 years experience in customer service and/or data entry experience required.
  • Good listening skills required.
  • Must have excellent oral and written communication skills.
  • Must have a professional phone manner and ability to handle customer complaint calls.
  • Previous experience working in a bank and/or call center is helpful.
  • Bilingual/Spanish speaking a plus.
Technical Requirements:
  • A reliable personal computer (must be a PC, not a Mac), a landline phone, and a headset.
  • Windows XP SP2 or higher, Windows Vista, and Windows 7 Home Premium or higher.
  • Windows must be up to date with all security patches applicable to service pack level.
  • Internet Explorer 7 or higher.
  • Broadband internet access (Cable, DSL, or Verizon FIOS only).
  • All agents will be required to install a VPN client provided by Higher One.
  • All agents will be required to install a computer configuration scanning client provided by Higher One.
  • Approved Antivirus Software (a list will be provided) with current virus definitions, current Antivirus subscription, and regularly scheduled scans.
  • Higher One recommends agents also run a current anti-spyware software
  • Must have the ability to connect to your home router or modem with a network cable.
  • Vonage and Magic Jack are not accepted forms of landline phones.
Other requirements:
  • A quiet work area without background noise and interruptions (ex. pet noises and personal interruptions).
  • Ability to be on the Internet and a landline phone call simultaneously.
  • Ability to pass a credit and background check.
  • Must be at least 18 years of age.
  • Must have a High School diploma, GED or equivalent.
  • Must be able to work at least 15 hours per week between the hours of 8am and 11pm ET, Monday through Friday.
  • Must be eligible to work in the United States.
***Pay scale is between $9.50 and $11.50/hr to start.
Remote employees are still just as plugged into Higher One’s culture. While they may not get hit by errant Nerf balls, they still enjoy the transparent communication that comes with being a Higher One employee. Tamara M. has worked for Higher One for over four years, and despite never having set a foot into corporate headquarters, feels like a true part of the family.
Tamara’s Top Three Favorite Things About Higher One
  1. Integrity: Higher One cares about the people they work with. “I am really particular about what I do, where I work and I wanted to work from home, so it really narrowed down my choices. I liked their integrity and as a former teacher, I liked the idea of working with students.”
  2. Work/Life Balance:  Tamara and her husband both work part-time from home for Higher One. Their schedules allow them to be active in their church and neighborhood activities, and to enjoy lunches together on their patio during the workday! “There’s a lot of flexibility – it’s a good job for people that want to slow down but still are used to a challenge.”
  3. Old-fashioned customer service:Higher One puts a lot of emphasis on giving stellar service , no matter what the customer is saying or doing. “My favorite thing is taking the calls with regular students – good old customer care, I love it! We put a lot of focus on being people of integrity, and that’s really important to me.”


***Pre-employment background and credit check are required. Applicant must not have past due or collection items including charge offs, judgments or liens. Bankruptcy items are excluded.

Click this link to go to the website and apply.

Friday, June 15, 2012

Call Center Work at Home Job

Job Description - Call Center Representative — Work at Home (120001622) Job Description Call Center Representative — Work at Home-120001622 Description NCO is an industry leader in providing business process outsourcing services including accounts receivable management, customer relationship management and back office services for a diversified customer base. Our clients are empowered to successfully address immediate business needs, while empowering long-term growth across the entire customer lifecycle. NCO currently provides services through offices in Antigua, Australia, Barbados, Canada, Guatemala, India, Mexico, Panama, the Philippines, United Kingdom and the United States. Principal Responsibilities Communicate with patients/clients/customers by telephone and/or written correspondence to attempt to bring resolution to unpaid accounts. Supply thorough customer service, maintain positive patient/client/customer relations, and work efficiently in the name of the client. Provide thorough, efficient, and accurate updates on computer files for each call made. When requested, process all correspondences with adherence with pertinent legislation guidelines where applicable. Knowledge, understanding, and compliance with all applicable Federal, State, and Local laws and regulations that regulate the collection industry. Knowledge, understanding, and compliance with NCO policies and procedures. Maintain knowledge of functional area and company policies and procedures. Provide feedback to management concerning possible problems or areas of improvement. Make recommendations to implement improved processes. Perform other duties as assigned by management. Qualifications High School Diploma or General Educational Development (GED) certificate. Previous customer service and collection experience preferred. Ability to maintain the highest level of confidentiality. Proficient personal computer skills. Excellent interpersonal, written, and oral communication skills. Ability to work in a team fostered environment. Ability to work in a multi-tasked environment. Ability to prioritize and organize work. Ability to adapt to a flexible schedule. Technical requirements for Work at Home positions include, but are not limited to: Compatibility of equipment and technology requirements may vary based upon assignment or client requirements. PC Hardware System made within the past few years running a Windows operating system. Current version of Microsoft Internet Explorer or Mozilla Firefox. Active and valid commercially supported Antivirus and Firewall Software products enabled. Sound Card. Telephone Home telephone service (i.e., Landline). Wired handset telephone that is free of all features and must include a mute button. Medium to high quality headset. Internet Connection High speed internet connection. PC must be wired to the high speed modem. Work Environment Virtual (work at home) environment. Ability to lift and/or move 20 pounds with or without accommodation. Ability to travel to site location in North Charleston, SC when required. We offer a competitive salary and comprehensive benefits package, paid time off and a 401 (k) plan. M/F/H/V/EOE/AA Job Collector Primary Location UNITED STATES-SC-North Charleston Work Locations North Charleston, SC 4275 Bridge View Drive North Charleston 29405 Employee Status Regular Schedule Full-time Job Level Entry Level Shift Day Job Education Level High School Diploma/GED/CXC (±11 years)

Go here to apply.

Saturday, May 26, 2012

Work From Home With Elance

Elance, is a work at home with freelance type jobs on their website. If you are a freelance and can do SEO, graphic design, writing, programming, graphic design, virtual assistant and more, then click the link to get more info from Elance.


I have not signed up with this website myself, so I have no personal experience with them. Always use good sound judgement when signing up with online websites.

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Welcome To My Earn Money At Home Site

Welcome to my make money at home site. There really are work from home jobs out there. Good ones, and legit ones. I will add a few other things in just for fun too. I currently have two other blogs, and guest post for another, plus moderate my ten year old sons homeschool writing blog. You can say I enjoy blogging.